Global S&T Development Trend Analysis Platform of Resources and Environment
DOI | 10.1029/2021WR030669 |
How do Perceptions of Risk Communicator Attributes Affect Emergency Response? An Examination of a Water Contamination Emergency in Boston, USA | |
Amy Hyman; Sudha Arlikatti; Shih-Kai Huang; Michael K. Lindell; Jeryl Mumpower; Carla S. Prater; Hao-Che Wu | |
2022-01-06 | |
发表期刊 | Water Resources Research
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出版年 | 2022 |
英文摘要 | A water main break that contaminated the Boston area’s water distribution system prompted a four-day “boil water” order. To understand risk communication during this incident, 600 randomly sampled residents were mailed questionnaires, yielding 110 valid responses. This article describes how perceptions of different social stakeholders influenced whether respondents complied with the Protective Action Recommendation—PAR (i.e., drank boiled water), took alternative protective actions (i.e., drank bottled water or/and self-chlorinated water), or ignored the threat (i.e., continued to drink untreated tap water). Respondents perceived technical authorities (i.e., water utility, public health, and emergency management) to be higher on three social influence attributes (hazard expertise, trustworthiness, and protection responsibility) than public (i.e., news media, elected officials) and private (i.e., self/family, peers, and personal physicians) intermediate sources. Furthermore, respondents were most likely to comply with the PAR if they perceived authorities and public intermediates to be high on all three attributes and if they had larger households and lower income. Contrarily, they were more likely to take alternative actions if they were younger and had higher levels of income, risk perception, and emergency preparedness. These results underscore the need for technical authorities to develop credibility with their potential audiences before a crisis occurs. This article is protected by copyright. All rights reserved. |
领域 | 资源环境 |
URL | 查看原文 |
引用统计 | |
文献类型 | 期刊论文 |
条目标识符 | http://119.78.100.173/C666/handle/2XK7JSWQ/345172 |
专题 | 资源环境科学 |
推荐引用方式 GB/T 7714 | Amy Hyman,Sudha Arlikatti,Shih-Kai Huang,et al. How do Perceptions of Risk Communicator Attributes Affect Emergency Response? An Examination of a Water Contamination Emergency in Boston, USA[J]. Water Resources Research,2022. |
APA | Amy Hyman.,Sudha Arlikatti.,Shih-Kai Huang.,Michael K. Lindell.,Jeryl Mumpower.,...&Hao-Che Wu.(2022).How do Perceptions of Risk Communicator Attributes Affect Emergency Response? An Examination of a Water Contamination Emergency in Boston, USA.Water Resources Research. |
MLA | Amy Hyman,et al."How do Perceptions of Risk Communicator Attributes Affect Emergency Response? An Examination of a Water Contamination Emergency in Boston, USA".Water Resources Research (2022). |
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