Emergency Department Patient Experience of Care Survey: Development and Field Test

doi:10.7249/RR761

GSTDTAP > 资源环境科学

DOI	10.7249/RR761
报告编号	RR-761-CMS
	Emergency Department Patient Experience of Care Survey: Development and Field Test
	Robin M. Weinick; Kirsten Becker; Layla Parast; Brian Dale Stucky; Marc N. Elliott; Megan Mathews; Chris Chan; Virginia Kotzias
	2014
出版年	2014
页数	88
语种	英语
国家	美国
出版者	RAND Corporation
领域	资源环境
英文摘要	The Centers for Medicare & Medicaid Services (CMS) have implemented Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess patient experience in a number of settings. Following CAHPS principles, RAND researchers designed and field tested an Emergency Department Patient Experience of Care Survey that consists of three survey instruments for use with adult patients who have visited the emergency department (ED). One instrument is for use with those patients who are discharged to the community following their ED visit; the other two are for use with those patients who are admitted to the hospital from the ED (one for use on its own and one to supplement an existing inpatient survey). The authors conducted a field test of these instruments in 12 hospitals in late 2013 and early 2014 and analyzed the resulting data from 4,101 ED patients. The analyses identified four composite measures (measures composed of responses to multiple survey questions) and ten measures that are each composed of a single survey question. As of September 2014, CMS plans to conduct additional testing on these instruments, which are presented in the report.
英文关键词	United States Health Care Quality Measurement Emergency Medical Services Hospitals Patient Experience
URL	查看原文
来源平台	Rand Corporation
引用统计
文献类型	科技报告
条目标识符	http://119.78.100.173/C666/handle/2XK7JSWQ/3805
专题	资源环境科学
推荐引用方式 GB/T 7714	Robin M. Weinick,Kirsten Becker,Layla Parast,et al. Emergency Department Patient Experience of Care Survey: Development and Field Test:RAND Corporation,2014.